Zavius Jewelers offers a warranty on the workmanship of the jewelry purchased in our store. As preventative maintenance, we strongly recommend that customers bring in their jewelry every three to six months for cleaning and inspection. This is a complimentary service provided to our customers.
Zavius Jewelers offers a lifetime trade-in policy on loose diamond and diamond stud earring purchases from our store. 100% of the original purchase price of the diamond(s) may be applied toward a new purchase.*
All trade-in diamonds must be in new selling condition at the time of trade-in.
* Certain restrictions apply, please contact a sales associate for further details.
RETURN / EXCHANGE POLICY
Zavius Jewelers accepts returns within 14 days from the date of purchase when accompanied with the original sales receipt. The merchandise must be unworn and in original condition. Refunds on credit card purchases will be credited to the credit card originally used. Refunds on cash purchases will be given by check. Refunds on purchases made by check will be given 10 days from the date on the original check.